An event triggered when an order completion fails due to a payment error, timeout, or other technical issue.
Event Data
The time when the event occurred. Example: 1632345000
The Appcharge payment ID for the event. Example: pay_12345
The Appcharge order ID for the event. Example: order_12345
The unique identifier of the player involved in the order. Example: player_12345
Relevant only to Personalization API users, the player session metadata object received from the Personalization API. Example: { "metadata": "data" }
Details on offer-related metadata.
The index of the offer. Example: {"productsSequenceIndex": 1}
The payment method used for the transaction. Example: credit_card
Error reason in case of a failure. Example: insufficient_funds
The base price of the price point in USD cents. Example: 800
Details about the offer associated with the order.
The name of the offer. Example: Special Bundle
The Appcharge offer ID. Example: offer_12345
The publisher’s offer ID. Example: ext_offer_12345
The base price of the offer in USD. Example: 10.00
The ISO 3166-1 alpha-2 country code of the player. Example: US
The ISO 4217 currency code used for the payment. Example: USD
The paid price without taxes, converted to USD in real-time. Example: 8.00
The paid price in local currency (in cents). Example: 800
The price paid by the player in local currency, excluding taxes. Example: 750
The tax amount paid by the player (in cents of local currency). Example: 50
The name of the promo code being applied. Example: PROMO10
The discount amount in the currency the order was placed in. Example: 1.00
The rate of the discount as a percentage. Example: 10%
A list of products included in the offer.
The name of the product. Example: Deluxe Skin
The publisher’s product ID. Example: prod_12345
The quantity of the purchased product. Example: 1
{
"timestamp": 1632345000,
"appChargePaymentId": "pay_12345",
"appChargeOrderId": "order_1",
"playerId": "player_12345",
"sessionMetadata": {
"device": "mobile",
"region": "US"
},
"storeMetadata": {
"productsSequenceIndex": 1
},
"paymentMethod": "card",
"reason": "insufficient_funds",
"pricePointMetadata": "800",
"offer": {
"offerName": "Special Bundle",
"offerInternalId": "offer_12345",
"offerExternalId": "ext_offer_12345",
"originalPriceInDollar": 10.00,
"country": "US",
"currency": "USD",
"priceInDollar": 8.00,
"priceInCents": 800,
"subtotal": 750,
"tax": 50,
"promoCodeName": "PROMO10",
"discount": 1.00,
"discountRatePoints": "10%",
"products": [
{
"name": "Deluxe Skin",
"sku": "prod_12345",
"amount": 1
}
]
}
}
