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Available Error Codes

Error CodeTitleDescriptionTroubleshoot
1000HTTP_REQUESTAn error occurred while making an HTTP request.Check your internet connection and try again.
1001HTTP_BOOT_REQUESTAn error occurred during the HTTP boot request.Verify your configurations. Ensure you have a valid publisher token and the correct environment set.
1002HTTP_SESSION_REQUESTAn error occurred during the HTTP session request.Check whether the session model contains invalid arguments, or if the configuration is set to a different environment.
2000BOOT_INITIALIZATIONFailed to initialize checkout due to configuration issues.One or more configuration values are missing or incorrect. Verify the publisher token and environment settings.
3000PURCHASE_CANCELEDPurchase canceled.The purchase was canceled. Check whether the player closed or refreshed the checkout window, and prompt them to restart the checkout process.
3001PURCHASE_ALREADY_CANCELEDAttempted to cancel an already-canceled purchase.Check whether the player minimized the checkout window, triggering automatic cancellation, and prompt them to restart the checkout process. .
3002PURCHASE_CLOSED_AND_CANCELEDPurchase canceled because checkout window was closed.The player closed the checkout window, which canceled both the purchase and session. Prompt the player to restart the checkout process.
3003PURCHASE_FAILEDPurchase failed.Check logs or error event data to determine the cause of the failure.
8000RUNTIME_ERRORA runtime error occurred.Runtime errors are rare and typically happen when the app interferes with the SDK’s threads. Ensure that all SDK methods are called on the main thread.
9999UNKNOWN_ERRORAn unknown error occurred.If the issue persists, contact support for assistance.