An event triggered when the Personalization API returns an unexpected or invalid response. Typical causes include schema mismatches, incorrect data types, timeouts, empty offer lists, or non-existent external IDs.
Event Data Event timestamp in Epoch time , represented in milliseconds. Example: 1754307361396. The session ID of the player’s current session. Example: 345397c6-d963-4aa4-a0ba-2aaca6c3ee05. ID assigned by Appcharge to each request sent to the publisher. Helps the publisher identify and debug failed requests.
Event result. Supported values: success, failed.
Reason for the event result. Example: invalid_credentials.
A key-value map used to label events for tracking personas or tests. Example: { "persona":"non_payer", "blackFridayTest":"Base_group" }
Information about the player. Session metadata. Information about the session, provided as part of the Personalization API.
List of offers. External ID of the offer as configured in the Publisher Dashboard.
The index of the sub-offer currently available to be collected in a rolling offer.
List of products in an offer. Display name of the product.
External ID of the product as configured in the Publisher Dashboard.
The quantity of the product. Must be a minimum 0 and equal to or less than 24 digits long.
Information about the error. HTTP status code of the error.
{ "eventName" : "webstore.personalization_api.error.invalid_property" , "eventId" : "3f5bffbc-369e-4599-8c4d-abfe0ae0ef96" , "timestamp" : 1754307361396 , "sessionId" : "345397c6-d963-4aa4-a0ba-2aaca6c3ee05" , "requestId" : "23539478-c744-566a-c78c-c4cc7763ff62" , "result" : "success" , "reason" : "invalid_credentials" , "attributes" : { "persona" : "non_payer" , "blackFridayTest" : "Base_group" }, "customer" : { "id" : "671e81bb-55ef-428b-97ba-f67783971e0d" , "email" : "[email protected] " }, "sessionMetadata" : { "abTest" : "group1" , "locale" : "en-US" }, "offers" : [ { "externalId" : "22ae81bb-55ef-428b-97ba-f67783971e4a" , "type" : "PopUp" , "subType" : "DailyBonus" , "name" : "Spring Is Here" , "indexToCollect" : "1" , "products" : [ { "displayName" : "Gold Coins" , "productExternalId" : "31ae81bb-55ef-428b-97ba-f67783971e553" , "productQuantity" : "1000" }, { "displayName" : "Silver Shield" , "productExternalId" : "9af1abb-55ef-428b-97ba-f677839716ac9" , "productQuantity" : "40" } ] } ], "error" : { "type" : "TimeoutError" , "reason" : "timeout" , "httpStatusCode" : 504 } }
