The Events Center enables you to receive real-time data on key player activities such as logins, web store interactions, and order events. You can choose which events to listen for and use these insights to improve tracking, enhance business intelligence, and respond promptly to player actions. To get started, create and set up an Events Webhook. After setting up your webhook, follow the steps below to register it in the Publisher Dashboard and select the events you want to monitor.
Note: We’ve updated Events to V2. Events V1 is still supported, but we recommend using the new and improved Events V2.

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Configure the webhook

To register your webhook in the Publisher Dashboard:
  1. Navigate to Settings > Integration.
  2. Enter your webhook URL in the Events V2 Webhook field. For example, https://\{publisher-server}/events.
  3. Provide your secret key in the Secret Key field.

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Choose which events to receive

Note: This section is for Admins only. Learn how to manage roles and permissions.
In the Publisher Dashboard, you can enable or disable specific events. Each event entry includes:
  • Trigger: Name of the event.
  • Event Name: Name of the event as displayed in the webhook response.
  • Category: Sub-type classification of the event.
  • Is Active: Toggle to activate or deactivate the event.
Use the search bar to quickly locate events by name, or filter by category to narrow down the list.

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Supported events

The following table outlines the events Appcharge supports, grouped by type:
Event TypeEvent NameDescription
Web Store EventsWeb Store Login DisplayedTriggered when the login page of the web store is displayed. Used to track login funnel entry.
Web Store Login Method SelectedTriggered when a login method in the web store is selected. For example, a social media platform.
Web Store Login CompletedTriggered when the player successfully completes the web store login process and is authenticated.
Web Store Login CanceledTriggered when the player closes or leaves the web store login process before completing it.
Web Store DisplayedTriggered when the web store page is displayed.
Offers LoadedTriggered when the backend successfully returns the list of offers configured to be shown to the player. This event confirms that the offers are ready to be rendered on the page.
Offers DisplayedTriggered when 100% of an offer’s visual element is visible to the player. Events are batched every second and include only newly shown offers, excluding previously reported ones. The list resets after a page refresh.
Web Store Approval Request DisplayedTriggered when the Approval Request in the checkout link offer is displayed.
Web Store Approval Request ClosedTriggered when the Approval Request in the checkout link offer is closed.
Invalid Property ErrorTriggered when the web store receives malformed or invalid data in the session or offer configuration, typically due to incorrect formatting or missing required fields.
Checkout EventsOrder CreatedTriggered when a new order session is initialized, either from the web store or via direct API call.
Payment ResolvedTriggered when a payment is finalized, successfully or unsuccessfully.
Order CompletedTriggered when an order is successfully paid and processed, and confirmation is sent to the publisher or game.
Order CanceledTriggered when an order is cancelled by the player or through a system timeout before completion.
Order RefundedTriggered when an order is refunded, either manually or automatically.
Dispute OpenedTriggered when a payment dispute is opened, for example, a chargeback is initiated by the player with their payment provider.
Dispute ResolvedTriggered when a dispute is resolved in favor of the publisher or Appcharge.
Game Portal EventsPortal Login DisplayedTriggered event triggered when the login page of the game portal is displayed. Used to track login funnel entry.
Portal Login Method SelectedTriggered event triggered when a login method is selected in the game portal. For example, a social media platform.
Portal Login CompletedTriggered when the player successfully completes the game portal login process and is authenticated.
Portal Login CanceledTriggered when the player closes or leaves the game portal login process before completing it.
Portal Page DisplayedTriggered when a page in the game portal is displayed.
Portal Content DisplayedTriggered when content on a game portal page is displayed.
Portal Approval Request DisplayedTriggered when the Approval Request in the checkout link offer is displayed.
Portal Approval Request ClosedTriggered when the Approval Request in the checkout link offer is closed.
Portal Footer ClickedTriggered when then game portal footer was clicked.