This guide will walk you through the process of setting up a custom domain for your webstore. Whether you’re connecting an existing domain or creating a new one, these steps will help you establish a branded web address that builds trust and strengthens your business identity.
To use a custom domain for your webstore, you’ll need to create a subdomain on your game’s website. If you don’t have one yet, you can set it up through your domain service provider. For example, if your website is myGameName.com
, you can create shop.myGameName.com
.
Once your subdomain is ready, reach out to the Appcharge team to request the domain change.
Appcharge will generate an SSL certificate for your custom domain and provide the required name and value for DNS validation of the certificate. On your domain provider’s platform, create a DNS record using the name and value provided by Appcharge. Include the following fields:
The record should look like this:
Host/Name | TTL | Type | Value |
---|---|---|---|
{NAME_PROVIDED_BY_APPCHARGE} | 5 Min | CNAME | {VALUE_PROVIDED_BY_APPCHARGE} |
Appcharge will send you a Cloudfront ID Distribution domain name. On your domain provider’s platform, create a second DNS record using the Cloudfront ID Distribution domain name provided by Appcharge. Include the following fields:
shop.myGameName.com
.The record should look like this:
Host/Name | TTL | Type | Value |
---|---|---|---|
shop | 5 Min | CNAME | {CLOUDFRONT_ID} |
In the Publisher Dashboard, go to Settings, select the Company tab, and update the Domain field with your custom domain. For example, shop.myGameName.com
.
Important: It may take up to 30 minutes for the changes to take effect. If your webstore domain is not live after this time, follow the troubleshooting steps below.
If your DNS URL is not resolving, check the following: